Part I: Academic environment and library organizations
Diary of a change: Human resources redesign in VCU libraries / Agnes K. Bradshaw
Talent management / Michael A. Crumpton
Promotion and tenure issues / Steve Cramer and Kate Hill
Part II: Education of the professional librarian
Diversity, equity and inclusion in academic libraries / Gerald Holmes and Denelle Eads
How LIS education responds to new roles / Nora J. Bird
Essential skills for working with donors, boards and campus colleagues / Karlene Noel Jennings
Part III: Professional development
Employee engagement / Laura Blessing
Offering a career development program for library employees / Jennifer Keach and Chandra Lane
Mentoring and coaching / Michael A. Crumpton
Part IV: Leadership in practice
Human resource department leadership for showing library value / Patricia Sobczak
Change management and leadership / Kathleen Schmand and Cynthia Childrey
A method to develop a community of practice for mid-level managers / Melissa Jerome, Jason Heckathorn, Christy Shorey, Ashley Vaught, Bonnie J. Smith, and Valrie Minson
Part V. Other trends in the profession
Technical services work and the MLIS / Rachel Arkoosh and Christine Fischer
Surfacing, aligning, and sustaining values to strengthen organizational culture / Julie Brewer and Maisha Carey
Rankism and marginalization in academic libraries / Suzanne Sawyer, Juanita Thacker, and Karlene Noel Jennings
Fostering the evolution of library roles through reframing / Juanita Thacker, Suzanne Sawyer, and Karlene Noel Jennings.