1. Introduction and Overview: Understanding Police Service Delivery
2. The Governance of the Police and current Challenges to Police Service Delivery in England and Wales
3. Evaluating and Revising Police Stop and Search Practices in Scotland
4. Situational Awareness during a Crisis in Norway: Seeing the Forest, but not the Trees
5. The Impact of Police Officer-involved Shootings on Organizational Policy in the United States
6. Police Militarization: Have the Police in the United States Transitioned from Public Servants to Occupying Army?
7. The Role of Police Stressors on the Delivery of Police Services in the United States
8. Examining Police Interaction with the Mentally Ill in the United States
9. Enhancing Police Services through Public and Inter-agency Collaboration in the United States
10. Sentinel Event Reviews in the United States and Canada: Enhancing Service Delivery to the Community
11. Client-Centered Policing: A Focus on Positive Community Contacts within Canada
12. Do We Get the Police We Deserve? A Historical Review of Police Executive Selection in New York and other American Cities
13. The Role of Police in the Offender Re-entry Era in the United States
14. New Zealand Police's Policing Excellence and Prevention First Strategy: A Model for Transforming Police Service Delivery
15. Transforming a Para-militaristic Police Force to a Human Rights-oriented Police Service in a Violent Country: The South African Challenge
16. The Challenges of Reform in the Royal St. Lucia Police Force
17. Exploring Factors Impacting the Role of Management and Leadership in Police Service Delivery in Taiwan: A Legal-Institutional Perspective
18. The Effectiveness of Self-efficacy in the Reduction of Police Attitude to Corruption in Nigeria.-19. Maximizing the Effective Use of Volunteer, Part-Time and Hybrid Law Enforcement Personnel into Crime Prevention and Counter-terrorism Initiatives
20. Is Managerialism alive and well in the Police Service?
21. Organizational Learning from Field Research in Policing: How Police can improve Policy and Practice by implementing Randomized Controlled Trials
22. Management culture in the police force - toxic or tonic?
23. Evidence-based Policing: The Impact of Organizational Context & Leadership on Adoption
24. Afterword and Final Thoughts: Improving Police Service Delivery. .