9781478022336

1478022337

9781478015093

1478015098

9781478017714

1478017716

"In Complaint! Sara Ahmed examines what we can learn about power from those who complain about abuses of power. Drawing on oral and written testimonies from academics and students who have made complaints about harassment, bullying and unequal working conditions at universities, Ahmed explores the gap between what is supposed to happen when complaints are made and what does happen. To make complaints within institutions is to learn how they work and for whom they work: complaint as feminist pedagogy. Ahmed explores how complaints are made behind closed doors and how doors are often closed upon those who complain. To open these doors, to get complaints through, keep them going, or keep them alive, Ahmed emphasizes, requires forming new kinds of collectives. The book offers a systematic analysis of the methods used to stop complaints and a powerful and poetic meditation on what complaints can be used to do. Following a long lineage of Black feminist and feminist of color critiques of the university, Ahmed delivers a timely consideration of how institutional change becomes possible and why it is necessary"--Publisher's description.

"Drawing on oral and written testimonies from academics and students who have made complaints about harassment, bullying, and unequal working conditions at universities, Sara Ahmed examines what we can learn about power from those who complain about abuses of power."-- Provided by publisher.

Introduction. Hearing Complaint

Part I. Institutional Mechanics. Mind the Gap! Policies, Procedures, and Other Nonperformatives ; On Being Stopped

Part II. The Immanence of Complaint. In the Thick of It ; Occupied

Part III. If These Doors Could Talk? Behind Closed Doors : Complaints and Institutional Violence ; Holding the Door : Power, Promotion, Progression

Part IV. Conclusions. Collective Conclusions / by Leila Whitley, Tiffany Page, and Alice Corble, with Heidi Hasbrouck, Chryssa Sdrolia, and others ; Complaint Collectives.

Sexual harassment in universities and colleges > Prevention.

Universities and colleges > Complaints against.

Complaints (Administrative procedure) > Social aspects.

Complaints (Administrative procedure) > Political aspects.

Corporate culture > Moral and ethical aspects.