1. Introduction
2. Principles
3. Context
4. Variability
5. The Pace of Change
6. Tax Relief at Source
7. Quick Refunds
8. Standard Refunds
9. Reporting
10. Governance & Enforcement
11. United States of America
12. 871(m), 1446(a) and 1446(f) Withholding
13. EU Withholding Tax Code of Conduct
14. OECD Tax Relief & Compliance Enhancement
15. Finland
16. FATCA
17. AEoI/Common Reporting Standard
18. DAC6
19. Tax Fraud
20. ISO Standards
21. Platforms
22. Getting rid of Paper
23. Withholding Tax on the Blockchain
24. Benchmarking
25. Portfolio performance
26. Tax is a product, not a task
27. Digitisation of tax
28. Vendor Dynamics
29. Future of tax reclamation
30. Conclusions.