The essentials. Be a communication student for life
Know why and how we communicate
Discover the "I" in communicate
Understand that the message sent is not always the message received
Commit to being effective
The essentials applied. Communication self-assessment
Your communication starting point : be willing
Identify your goal
Know your audience
Own your message
Anticipate how your audience will perceive you, the messenger
Choose the best medium for your message
Beyond the essentials. Communicate your way into a job
Communicate on the job and up the ladder
Improve your digital communication
Communicate to make and maintain social relationships
Communicate through conflict and difficult conversations
Continue learning to keep improving.