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Communication essentials : the tools you need to master every type of professional interaction

Title
Communication essentials : the tools you need to master every type of professional interaction / Trey Guinn.
ISBN
9781264278060
1264278063
9781264278053
Publication
New York : McGraw Hill, [2023]
Physical Description
1 online resource (xi, 266 pages) : illustrations.
Local Notes
Access is available to the Yale community.
Notes
Description based on online resource; title from digital title page (EBSCOhost, viewed April 26, 2023).
Access and use
Access restricted by licensing agreement.
Summary
"One of the first books in McGraw Hill's NEW Business Essentials Series providing savvy strategies and specific action steps to improve business communication skills for today's new world of work"-- Provided by publisher.
Variant and related titles
O'Reilly Safari. OCLC KB.
Other formats
Print version: Guinn, Trey. Communication essentials. First edition. New York City : McGraw Hill, [2023]
Format
Books / Online
Language
English
Added to Catalog
August 28, 2023
Series
McGraw Hill's business essentials.
McGraw Hill's business essentials
Bibliography
Includes bibliographical references and index.
Contents
The essentials. Be a communication student for life
Know why and how we communicate
Discover the "I" in communicate
Understand that the message sent is not always the message received
Commit to being effective
The essentials applied. Communication self-assessment
Your communication starting point : be willing
Identify your goal
Know your audience
Own your message
Anticipate how your audience will perceive you, the messenger
Choose the best medium for your message
Beyond the essentials. Communicate your way into a job
Communicate on the job and up the ladder
Improve your digital communication
Communicate to make and maintain social relationships
Communicate through conflict and difficult conversations
Continue learning to keep improving.
Citation

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