Chapter 1 Basic Information
chapter 2 Interviewing the Consumer-Client
Sale of / Goods and Services
chapter 3 Interviewing the Seller-Client
Sale of Goods / and Services
chapter 4 Common Problems in Contract
chapter 5 Common Problems in Tort
chapter 6 Litigation
Sale of Goods and Services
chapter 7 Consumer Credit
Consumers
chapter 8 Consumer Credit
Creditors
chapter 9 Consumer Credit
Common Problems
chapter 10 Consumer Credit
Litigation
chapter 11 Unsolicited Goods and Services
chapter 12 Consumer Safety
Defences for Suppliers
chapter 13 False Price Indications
Defences for Suppliers
chapter 14 Misleading Trade Descriptions
Defences for Suppliers
chapter 15 Useful Names and Addresses
Advertising Chemists
chapter 16 Further Reading.