Risk and crisis communication during the COVID-19 pandemic : muddled messages / Martin N. Ndlela.

New York, NY : Routledge, 2024.

©2024

1 online resource (ix, 189 pages) : illustrations.

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Description based on online resource; title from digital title page (viewed on October 19, 2023).

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Martin N. Ndlela is a Professor of Crisis Communication at Inland Norway University of Applied Sciences, Norway, and Research Associate at the Department of Strategic Communication, University of Johannesburg.

"This book examines the challenges of communicating risk and crisis messages during the COVID-19 pandemic to provide recommendations for managing future global health crises. Given that outbreaks, epidemics, and pandemics are global crises that require global solutions, the book suggests that the world community needs to build resilient crisis management institutions and message management systems. Through international case studies, in-depth interviews, textual, content, narrative and document analysis, the book provides comprehensive accounts of how normative risk communication strategies were invoked, applied, disrupted, questioned, and changed during the COVID- 19 pandemic. It explores themes including crisis preparedness, outbreak communication, lockdown messages, communication uncertainty, risk message strategies and the challenges of information disorders to show that trust in supranational and national institutions is crucial for the effective management of future global public health crises. A thorough assessment of the multiple challenges faced by public health authorities and audiences during the COVID-19 pandemic, this book will be of interest to researchers, practitioners, and students in the field of Risk, Crisis and Health Communication and Public Health and Disaster Management"-- Provided by publisher.

Taylor & Francis. EBA 2024-2025.

Print version: Ndlela, Martin N. Risk and crisis communication during the COVID-19 pandemic New York, NY : Routledge, 2024

Books / Online

English

August 08, 2024

Includes bibliographical references and index.

Electronic books.