Roxy's Grilled Cheese / Peter Szende, Erin George & Courtney Suess Raeisinafchi.
ISBN
9781529712995 (ebook) :
Publication
London : International CHRIE, 2016.
Physical Description
1 online resource : illustrations.
Local Notes
Access is available to the Yale community.
Notes
Originally Published InSzende, P., George, E., & Raeisinafchi, C. S. (2016). Roxy's Grilled Cheese. Journal of Hospitality & Tourism Cases, 5(1), 87-97.
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Access and use
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Summary
This case study is about James DiSabatino an entrepreneur and food truck owner in Boston, Massachusetts. Students explore operational challenges and act in the role of the food truck owner. An owner's assessment of their current situation is presented and students are expected to analyze root causes of existing issues and recommend actions. To reinforce basic tools of operations management in a food truck setting, the purpose of the case is to introduce students to the concepts of process analysis and decision making related to food truck design and equipment placement.