Is crisis the mother of innovation? : responding to the COVID-19 outbreak / Ceri Sharma, Ernstjan Kleinberg, Matthew Grimes, Julia Grimm.

9781071946091 :

London : University of Cambridge, Judge Business School, 2024.

1 online resource : illustrations.

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This case explores the challenges of managing an innovative collaboration between Cambridge's Addenbrooke's Hospital and Makespace during the COVID-19 crisis in the UK in 2020, focusing on the demand for Personal Protection Equipment (PPE). It delves into the dynamics of open innovation during emergencies, featuring two organizations with contrasting sizes, cultures, and operational approaches. The central question is whether these dissimilar entities can collaborate for the greater public good and the role of the protagonist, Abi, in facilitating this collaboration. This case also raises a broader strategic concern, pondering the balance between building innovative partnerships for a resilient supply chain and the risks to operational quality and reputation during a crisis. Specifically, the case revolves around Abi's decision in the Clinical Engineering Innovation department to partner with Makespace to address the PPE shortage at Addenbrooke's. However, Abi faces challenges stemming from organizational disparities, governance, and quality control, potentially impacting the collaboration's success.

Sage Business Cases 2024 Annual Collection.

Books / Online

English

September 17, 2024