Cover
Title Page
Endorsement
Copyright and Credits
Chapter 1: Introduction
Chapter 2: Overview of AI Concepts and Technology Stack
Chapter 3: Sam Liang
CEO of Otter.ai
Chapter 4: Amr Awadallah
Founder and CEO at Vectara
Chapter 5: Philipp Heltewig
Co-Founder and CEO at Cognigy
Chapter 6: Miao Song
Chief Information Officer at GLP
Chapter 7: Ruben Ortega
General Partner at Enjoy the Work
Chapter 8: Joshua Rubin
Principal AI Scientist at Fiddler AI
Chapter 9: Nadine Thomson
Global Chief Technology Officer at GroupM (WPP)
Chapter 10: Sarvarth Misra
Co-Founder and CEO of ContractPodAi
Chapter 11: Edward Fine
AI and Data Science Consultant, Technologist, and Instructor
Chapter 12: Sanjeevan Bala
Group Chief Data and AI Officer at ITV
Chapter 13: Nathalie Gaveau
AI Tech Entrepreneur and Board Member
Chapter 14: Phil Harvey
Applied AI Architect
Chapter 15: Elizabeth Ajayi
Director, Intelligent Industry at Capgemini Invent
Chapter 16: Louis DiCesari
Head of Data, Analytics and AI at Levi Strauss & Co.
Chapter 17: Vickey Rodrigues
Chapter 31: Minimizing Customer Churn with AI
Chapter 32: Enhancing Marketing Strategies Through the Power of LLMs
Chapter 33: Multimodal LLMs Redefine Software Development and Customer Innovation
Chapter 34: Where We've Got To and What's Next
CTO/CDO in Insuretech, Payments, and Healthtech
Chapter 18: Sean McDonald
Former Global Chief Innovation Officer at McCann Worldgroup
Chapter 19: Julie Gray
Head of Data and Internal Systems at Agilio
Chapter 20: Peter Jackson
Chief Data and Technology Officer at Outra
Chapter 21: Mark Beckwith
Director of Data Governance and Architecture at the Financial Times
Chapter 22: Kshira Saagar
Data Science at Wolt and Doordash
Chapter 23: Joe Romata
Global Head of Customer Experience at a multinational energy company
Chapter 24: Tomasz Ullman
Former Global Head of Data Science and Strategy at Ford Pro
Chapter 25: Oz Krakowski
Chief Business Development Officer at Deepdub
Chapter 26: LLMs and RAG Enable Hyper-Personalized Education for Healthcare Technicians
Chapter 27: AI Personalization Increases Engagement in Nascent Tech Communities
Chapter 28: AI-Powered Virtual Agent Augments Service Efficiency
Chapter 29: Generative AI Creates a Paradigm Shift in Innovation Processes
Chapter 30: Unlocking Profit Potential
Leveraging Enterprise Data for Customer Profitability