Customer service standards of the National Archives and Records Administration.

Rev. Sept. 2003.

[Washington, D.C.]: National Archives and Records Administration, [2003]

1 folded sheet ([8] p.) ; 22 cm.

Shipping list no.: 2004-0278-P.

Also available via Internet from the NARA web site. Address as of 10/1/04: http://www.archives.gov/about%5Fus/customer%5Fservice/customer%5Fservice%5Fstandards.html; current access is available via PURL.

English

October 18, 2004