Preface
1. Job analysis : what it is and its uses
2. Concepts and principles in job analysis
3. Procedures for conducting a job analysis study in an establishment
4. The staffing schedule
5. The job analysis schedule
6. Organization and process flow charts
7. The narrative report
8. Verification of job analysis
Appendix A. Work performed
Appendix B. Worker traits
Appendix C. Agency identification numbers.