What are the EEO laws? Overview of the EEO laws and the role of EEOC
What if a charge is filed against my business? Recruiting, interviewing and testing ; Making the selection ; Harassment ; Providing accommodations ; Compensation and monetary benefits ; Evaluations ; Promotions ; Layoffs and reductions-in-force ; Discipline and discharge ; Post-separation references ; Other terms, conditions and privileges of employment.
What if a charge is filed against my business? Filing and receiving a charge ; EEOC's mediation program ; The investigation process and possible remedies.
Appendices. Glossary of key terms ; Do's and don'ts of the interview process ; Can I ask that in a pre-offer interview? ; Thinking creatively - low cost solutions for job accommodations ; Resources for locating reasonable accommodations ; Tips for successful mediation ; What do I say in a position statement? ; EEOC regulations, guidance and related documents.