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The Era of New Services New Services, New Infrastructure and Service Rules for the Future Society
Author
Title
The Era of New Services [electronic resource] : New Services, New Infrastructure and Service Rules for the Future Society / by Lefei Li.
ISBN
9789819995653
Edition
1st ed. 2024.
Publication
Singapore : Springer Nature Singapore : Imprint: Springer, 2024.
Physical Description
1 online resource (XVII, 190 p.) 70 illus., 39 illus. in color.
Local Notes
Access is available to the Yale community.
Access and use
Access restricted by licensing agreement.
Summary
This book presents a revolutionary approach to service innovation, combining an interdisciplinary perspective with a robust theoretical framework. Integrating design thinking and systems engineering, it offers a fresh view on evolving service industries. The book is enriched with global case studies, bridging theory and real-world application, making it an essential resource for both professionals and students. It stands out by analyzing new business models and offering both qualitative and quantitative methods for service design, making it a must-read for those seeking to excel in the dynamic service market.
Variant and related titles
Springer ENIN.
Other formats
Printed edition:
Printed edition:
Printed edition:
Format
Books / Online
Language
English
Added to Catalog
March 01, 2024
Series
Management for Professionals,
Contents
Services Everywhere
Services in Complexity
The Perspective of Networks
The Perspective of Resources
The Perspective of Needs
The Perspective of Culture
Principles of Service Design and Innovation.
Also listed under
SpringerLink (Online service)
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