List of figures
List of tables
List of contributors
Introduction / Jacob E. Gersen and Joel H. Steckel
Part I : Understanding consumer behavior
1. The purchase funnel and litigation / Laura O'Laughlin and Catherine Tucker
2. Implications of the consumer journey to traditional consumer surveys for litigation / Chad Hummel, Ben Mundel, and Jerry Wind
3. "They ruined popcorn" : on the costs and benefits of mandatory labels / Cass R. Sunstein
4. Valuation of personal data : assessing potential harm from unauthorized access and misuse of personal information in consumer class actions / Vildan Altuglu, Lorin M. Hitt, Samid Hussain, and Matteo Li Bergolis
Part II : Understanding marketing phenomena
5. "The persistence of false reference prices : theory and empirical evidence" / Yiting Deng, Richard Staelin, and Joe Urbany
6. Brand value, marketing spending, and brand royalty rates / Dominque M. Hanssens, Lorenzo Michelozzi, and Natalie Mizik
7. On puffery / Rebecca Tushnet
8. Search Engine advertising, trademark bidding, and consumer intent / Anindya Ghose and Avigail Kifer
Part III : Methodological advances
9. Choice experiments : reducing complexity and measuring behavior rather than perception / Joel Steckel, Rebecca Kirk Fair, Kristina Shampanier, and Anne Cai
10. Use of conjoint analysis in litigation : challenges, best practices, and common mistakes / Rene Befurt, Niall Macmenamin, Aylar Paur Mohammad , and Joel Steckel
11. Piece problems : component valuation in marketing and in patent and tort law / Saul Levmore
12. Marketing analysis in class certification / Randolph E. Bucklin and Peter Simon
13. Damages estimation in consumer deception class action : legal and methodological issues / August T. Horvath
14. Taking a second look at secondary meaning : a marketing perspective on circuit court factors / Peter N. Golder, Michael J. Schreck, and Aaron C. Yeater
15. Social media evidence in commercial litigation / Tom Wesson, Erich Schaeffer, Brenda Arnott-Wesson, Mark Pelofsky, David Heller, and Bree Glavano
Part IV : How the law protects
16. Law as persuasion / Bert I. Huang
17. The Coca-Cola bottle : a fragile vessel for building a brand / Jacob E. Gersen and C. Scott Hemphill
18. Poor consumer(s) law : the case of high-cost credit and payday loans / Shmuel I. Becher, Yuval Feldman, and Orly Lobel
19. Eating law / Stephen Ansolabehere and Jacob E. Gersen.