Ch. 1. Don't Bargain Over Positions
Ch. 2. Separate the People from the Problem
Ch. 3. Focus on Interests, Not Positions
Ch. 4. Invent Options for Mutual Gain
Ch. 5. Insist on Using Objective Criteria
Ch. 6. What If They Are More Powerful? (Develop Your BATNA
Best Alternative To A Negotiated Agreement)
Ch. 7. What If They Won't Play? (Use Negotiation Jujitsu)
Ch. 8. What If They Use Dirty Tricks? (Taming the Hard Bargainer).